Bill has over 25 years as a senior manager in digital print and inkjet systems equipment manufacturing companies, and another 10 in factory automation and packaging equipment.  Bill is exceptionally skilled at optimizing his customers’ business processes on the shop floor as well as in an office environment and creating and leading strategic initiatives to commercialize new products. He has driven increased productivity and reduced costs and cycle times in his client companies using process analysis and leveraging the technologies of high speed inkjet, electronic document management, and workflow automation.  He has introduced many first-of-kind products into the digital printing marketplace. His strong preparation in engineering, operations, and finance gave him a decided edge while he was Program Manager in the Xerox Document Consulting Group’s Manufacturing Practice.  

Richard specializes in driving operational efficiency through technology implementation and exchange, as well as strategic business process analysis. Richard has over 25 years of senior executive management experience in document management and business communication, fulfillment operations and product marking and coding.
Richard is Business Process Improvement & Change Management Practice Partner and applies Business Process Improvement (BPI) methodology and tools for companies and service providers to optimize their document production and delivery functions. He has also completed technology competitive analysis and positioning engagements.

Debra has over 25 years of operations and senior management experience in the production of marketing and critical customer communications, in companies ranging from small, privately-held and entrepreneurial, to large public companies. Deb has been applying this experience to consulting for the last four years advising commercial printers, in-plants, outsource print and mail providers, and fulfillment companies.